If your tablet is not being found by Windows and the TCU, it is possible that Windows or another application is using your COM port. Confirm that your tablet is plugged in to a communication port (RS232/Serial) and is powered on. Ensure all connections are properly seated. NOTE: You must have admin rights on your local computer to install this software. Follow the onscreen prompts to complete the installation. Double-click on the filename to begin the TCU installation.
On the website, click on the Support menu and select your tablet’s manufacturer.
